CMGi :: Your IT Department

"We are YOUR IT department."

Our Service agreements are unrivalled and they offer complete flexibility and peace of mind to all our customers. Our Service Team are your first point of contact for all IT related issues. We will manage all calls to completion regardless of what third party issues are involved.

What does your IT Department do?

Remote monitoring of all critical Server services. I.e. Email, Internet access, Disk space, printing.
Remote Monitoring of backups. In the event of a failed backup our service team will immediately perform a manual backup on the same day.
Remote management of desktops for resolution of support issues.
Remote inventory of software and hardware.
Central point of contact for all support issues regardless of the product or system.
Regular reporting on all service requests to the Service team.
Hardware and software cover for your entire IT infrastructure where requested.
Annual fixed costs for all agreed services.
We focus on preventing issues rather than recovering from them.
Our service enables near 100% user productivity independent of geography.

"Why CMGi?"

Disaster Recovery
CMGi now offers its clients a new level of disaster recovery service with the possiblity of slashing the time it takes to restore your systems after an unforseen outage.

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CMGi Web Support Log in

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"One Stop-Shop"

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On Line/Real-time system monitoring

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Increased service stability

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Seamless Transition

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Highly Trained Competent Staff

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"We are YOUR IT department"

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